All of our toner and compatible inkjet cartridges are ISO-9001 certified. We guarantee your cartridges. Period! NO TIME LIMIT Two weeks or two years later.. if you have a defective cartridge.. we will replace your cartridges at NO COST to you or simply REFUND your money if no solution can be found. We're here to serve you. Simply call our USA Toll Free number 1-800-870-5069 or our International number 1-843-552-2888 for help. M-F 9-5 PM EST.

Same-day shipping (excluding Saturday, Sundays & Holidays) is available if your order is submitted before 2:30 PM EST. We ship USPS usually and UPS for larger orders.

We stay up to date on a wide variety of ink and toner cartridges and printers and train our representatives on how to meet your needs. If you don't find what you want, let us know by e-mail Sales@InkPenny.com or call 1-800-870-5069 M-F 9-5 PM EST to speak with a representative.

We are committed to protecting your privacy. We use the information we collect on our web site to properly process your order. We do not sell or trade the names, physical addresses or e-mail addresses of our site users and recipients to any other company.

We've taken the necessary steps to create a secure environment for Credit Card Transactions. You'll find us registered as an authentic and secure site through Thawte (Verisign).

Online Help is available at the top of each page with many questions already answered. Phone representatives are only a phone call away if you cannot find the answer to your question - please don't hesitate to call us at 1-800-870-5069 M-F 9-5 PM EST or email us at Sales@InkPenny.com